f your shipment is refused or not collected from a postal outlet, your order will be returned to sender. We will be in contact once we receive your return we will not attempt to re-send unless we receive contact, Upon request, you may be refunded the value of your order excluding original shipping, return shipping fees and aUD25 restocking fee.

Please refer to our RETURNS & EXCHANGES policy for more details.

GST

Deliveries outside Australia do not receive GST FREE SHOPPING. IF you would like claim the GST BACK, this is to be done through the ATO's TAX REFUND SCHEME, please see ATO TRS website for further information. As an Australian company, it is by law that we must charge GST on GOODs and services sold here. is applied at checkout once your delivery details are complete. To work out the price with the GST discount applied, divide the displayed price by 1.1.

For general information regarding the delivery options we provide, please follow the link to Australia Post or visit DHL Express online.

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from UP THERE, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. These are payable by you as the importer. Any additional charges for customs clearance must be paid by the customer.

Customs policies vary by country; contact your local customs office for further information. When customs clearance procedures are required, it may cause delays beyond advertised delivery estimates.

By agreeing to these Terms of Service, you confirm that you are either at least 16 years old or, if under 16, have permission from a parent or guardian to use this site, in compliance with Australian law.

• You may not use our products or services for any illegal or unauthorized purposes.
• You agree to comply with all applicable laws in your jurisdiction, including copyright laws.
• You must not transmit any harmful or destructive code, such as viruses.
• You may not use our products or services on behalf of others without their consent.
• We reserve the right to terminate access or cancel purchases if we find that orders have been made without the buyer’s authorization.

Any breach of these terms may result in the immediate termination of your access to our services.

• We reserve the right to refuse service to any individual at any time, for any reason.
• Non-sensitive information provided by you may be transferred unencrypted across networks and may be modified to comply with technical requirements of connecting networks or devices.
• All sensitive information, including credit card details, will be encrypted during transfer over networks to ensure data protection.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service, or any contact on the website through which the service is provided, without our express written consent.
• Headings in this agreement are included solely for convenience and do not limit or otherwise affect the interpretation of these terms.

• • We do not take responsibility if the information on this site is inaccurate, incomplete, or outdated. The material provided is for general information purposes only and should not be solely relied upon for decision-making without consulting more accurate, complete, or current sources.
  • Any reliance on the information on this site is at your own risk.
  • Information on the site may include historical content, which is provided for reference only and may not reflect current information.
  • Estimated shipping times and delivery dates are provided as guides only. We have no control over third-party shipping processes and cannot guarantee these times
  • We are not obligated to compensate for delays or tardiness caused by third parties.
  • We reserve the right to modify site content at any time without obligation to update it. It is your responsibility to monitor any changes to the site.

• • Some products or services may only be available online through our website and are subject to limited availability. These items can be returned or exchanged only according to our return policy.
  • While we strive to accurately display the colors and images of our products, we cannot guarantee that your monitor will display colors exactly as they appear.
  • We reserve the right to limit the sale of products or services to specific individuals, regions, or jurisdictions, on a case-by-case basis.
  • We may also limit the quantity of products or services available for purchase.
  • Product descriptions and pricing are subject to change at any time, without prior notice, at our discretion.
  • We reserve the right to discontinue any product at any time.
  • Any offer for a product or service made on this site is void where prohibited.
  • We do not guarantee that the quality of any products, services, or other materials purchased from us will meet your expectations, nor do we guarantee that errors in our service will be corrected.
   

• We reserve the right to refuse any order you place with us.
• We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. This may include orders placed under the same customer account, using the same credit card, or with the same billing and/or shipping address.
• If we make any changes to or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time the order was placed.
• We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
• You agree to provide current, complete, and accurate purchase and account information for all orders placed with us.
• You agree to promptly update your account and other information, including email address, credit card details, and expiration dates, to ensure we can complete your transactions and contact you as needed.
• For further details, please review our returns policy.

We use Shopify as our payment gateway provider and employ anti-fraud software to implement procedures that help prevent and mitigate fraudulent activity on the site.

• • Before accepting or declining a purchase offer, we reserve the right to request additional information from you.
  • Such requests may include, but are not limited to, a photocopy of your photographic identification and/or a photocopy of the front of the credit card used for the purchase.
  • We reserve the right to refuse a purchase offer if you decline to provide the requested additional information.
  • WE Reserve the right to cancel an order if there is discrepancies that indicate potential fraudulent or are deemed medium-High risk
  • we reserve the right to ban access IF ABOVE CONDITIONS ARE NOT MET

• We may provide access to third-party tools over which we have no control or oversight.
• You acknowledge and agree that we offer access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without endorsement.
• We are not liable for any issues arising from your use of these third-party tools.
• Any use of optional tools offered through the site is at your own risk and discretion. You should ensure you are familiar with and agree to the terms provided by the relevant third-party provider(s).
• We may also introduce new services and features through the website in the future, including new tools and resources, which will be subject to these terms of service.

• Certain content, products, and services available through our service may include materials from third parties.
• Third-party links on our site may direct you to external websites not affiliated with us.
• We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
• We do not warrant, and will not be held liable for, any third-party materials or websites, or for any other products, services, or transactions related to third parties.
• We are not liable for any harm or damages resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.
• Please carefully review third-party policies and practices before engaging in any transactions.
• Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

• If, at our request, you send specific submissions (e.g., contest entries) or, without our request, send creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as "Comments"), you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use these Comments in any medium without restriction.
• We are under no obligation to:
• Maintain confidentiality of any Comments.
• Pay compensation for any Comments.
• Respond to any Comments.
• We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms of Service.
• You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, or other proprietary rights.
• You further agree that your Comments will not contain libelous, unlawful, abusive, or obscene material, or any malware, including computer viruses, that could affect the operation of the service or related websites.
• You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of your Comments.
• You are solely responsible for any Comments you make and their accuracy.
• We assume no responsibility and are not liable for any Comments posted by you or any third party.

• If, at our request, you send specific submissions (e.g., contest entries) or, without our request, send creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as "Comments"), you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use these Comments in any medium without restriction.
• We are under no obligation to:
  • Maintain confidentiality of any Comments.
  • Pay compensation for any Comments.
  • Respond to any Comments.
• We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms of Service.
• You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, or other proprietary rights.
• You further agree that your Comments will not contain libelous, unlawful, abusive, or obscene material, or any malware, including computer viruses, that could affect the operation of the service or related websites.
• You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of your Comments.
• You are solely responsible for any Comments you make and their accuracy.
• We assume no responsibility and are not liable for any Comments posted by you or any third party.

• Occasionally, there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
• We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is found to be inaccurate, at any time, without prior notice (even after you have submitted your order).
• We are not obligated to update, amend, or clarify any information on the service or related websites, including but not limited to pricing information, except as required by law.
• No specified update or refresh date on the service or any related website should be interpreted to indicate that all information has been modified or updated.

•  

  In addition to other prohibitions outlined in the Terms of Service, you are prohibited from using the site or its content for the following purposes:

  • (A) Any unlawful purpose.
  • (B) Soliciting others to perform or participate in unlawful acts.
  • (C) Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
  • (D) Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
  • (E) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • (F) Submitting false or misleading information.
  • (G) Uploading or transmitting viruses or malicious code that could affect the functionality or operation of the service, any related website, or the internet.
  • (H) Collecting or tracking the personal information of others.
  • (I) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
  • (J) Using the site for any obscene or immoral purpose.
  • (K) Interfering with or circumventing the security features of the service or any related website, other websites, or the internet.
  • (L) Using any media, content, copy, or images for commercial sales.

  We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

• • • • We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
      • We do not warrant the accuracy or reliability of any results obtained from using the service.
      • We reserve the right to remove or cancel the service at any time, without notice.
      • You agree that your use of, or inability to use, the service is at your sole risk.
      • The service and all products provided are “as is” and “as available,” without warranties of any kind, including implied
      • warranties of merchantability, fitness for a particular purpose, or non-infringement.
      • COMME des GARÇONS and related parties are not liable for any direct or indirect damages, including lost profits, lost data, or costs arising from the use of the service or any products, within Australia.
      • This includes any errors, omissions, or losses incurred from using content or products through the service.
      • In accordance with Australian law, where limitations on liability for consequential or incidental damages do not apply, our liability will be limited to the maximum extent permitted by law.

• • You agree to indemnify, defend, and hold harmless COMME des GARÇONS, its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorneys’ fees, made by third parties.
  • This applies to claims arising from your breach of these Terms of Service, any documents they incorporate by reference, or your violation of any law or third-party rights.

• • If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, it will still be enforceable to the fullest extent permitted by law.
  • The unenforceable portion will be severed, and this will not affect the validity or enforceability of the remaining provisions.

• • These Terms of Service remain in effect unless terminated by either you or us.
  • The obligations and liabilities incurred before the termination date will survive the termination of this agreement.
  • You may terminate these Terms by notifying us that you no longer wish to use our services or by ceasing to use our site.
  • If we determine, at our sole discretion, that you have failed to comply with any part of these Terms, we may terminate the agreement without notice. You will remain liable for amounts due up to the termination date and may be denied access to our services.

• • These Terms of Service, along with any policies or operating rules posted on our site, represent the complete and exclusive agreement between you and us regarding your use of the service. This agreement supersedes all prior communications, proposals, or agreements, whether written or oral, between you and us, including any previous versions of the Terms of Service.
  • If any provision of these Terms is deemed unenforceable, the remainder will continue in effect.
  • Our failure to enforce any provision of these Terms does not waive our right to enforce it in the future. Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

• • You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes constitutes acceptance of those changes.