SHIPPING & RETURNS
Delivery Times
Please note that we are unable to ship Parfums internationally. All shipping times are estimations based on your region, for guaranteed fastest shipping we recommend DHL Express.
AUSTRALIA
Australia Post Standard 2 - 6 working days: $15
Express: 1 - 3 working days: $20
NEW ZEALAND
International Express: 5 - 8 working days: $45
DHL EXPRESS: 1 - 3 working days: $65
USA
International Standard: 9 - 12 working days: $68
International Express: 5 - 8 working days: $80
DHL EXPRESS: 2 - 5 working days: $100
CANADA
International Standard: 10 - 15 working days: $45
International Express: 7 - 12 working days: $60
DHL EXPRESS: 2 - 5 working days: $100
UNITED KINGDOM
International Standard: 5 - 18 working days: $58
International Express: 7 - 14 working days: $68
DHL EXPRESS: 2 - 5 working days: $100
EUROPE
International Standard: 10 - 15 working days: $60
International Express: 7 - 12 working days: $70
DHL EXPRESS: 2 - 5 working days: $100
ASIA
International Express: 6 - 12 working days: $60
DHL EXPRESS: 2 - 5 working days: $100
CHINA
DHL EXPRESS (Including Taxes and Duties): 2 - 5 working days: $130
PAYMENT, TAXES, DUTIES
We accept online payment in a secure environment by both debit and credit card and PayPal. All transactions are in AUD with GST included.
Please note that Comme des Garçons Melbourne has no control over any customs or import duties that could be levied on international shipments when the package reaches your destination and for which you will be liable.
INTERNATIONAL SHIPPING Please allow 2 days for the item to be dispatched. You will receive an email update with your tracking number.
CLICK AND COLLECT
You're welcome to select the in-store pick up option available at checkout. This service is available at our 13 Somerset Place, Melbourne Store. Once the item is available for collection, you will receive an email and can collect from our store during our opening hours. We request that you present your ID to match the order upon pick-up, if you have nominated someone else to pick up the item, please inform us via email with an attachment of your ID and their name to ensure your item is not passed onto the wrong customer.
RETURNS POLICY
DOMESTIC RETURNSALL DISCOUNTED SALE ITEMS ARE FINAL AND CANNOT BE RETURNED. Items returned due to change of mind can only be done so as an exchange or credit note. Returning items must be in original, unused, unaltered and unwashed condition. Items must be returned with the tags and packaging in their original condition.
You are responsible for the return postage. Exchanges or credit notes can only be issued after the item has been received by us, and within 30 days of receipt.
Please choose carefully as refunds will not be accepted unless if deemed faulty. All sale and discounted items are final and cannot be returned nor exchanged.
INTERNATIONAL RETURNS
If purchasing internationally, please choose carefully as we do not accept returns unless if deemed faulty. All sale and discounted items are final and cannot be returned nor exchanged.