RETURNS POLICY:

 

 

YOU HAVE 30 DAYS RIGHT OF WITHDRAWAL. WE ARE HAPPY TO EXCHANGE, OR GRANT YOU A CREDIT NOTE FOR ANY UNSUITABLE ITEMS PROVIDED THE ITEMS ARE IN RESALABLE CONDITION. we cannot accept Items that are damaged or in otherwise original condition.

 

PLEASE ATTACH AN ORIGINAL RECEIPT WITH RETURNING ITEMS.
ENSURE THAT THE ITEMS ARE SENT UNWORN WITH TAGS ATTACHED, with original packaging where applicable.

EXCHANGE ITEMS CAN ONLY BE SHIPPED TO YOU AFTER WE HAVE SAFELY RECEIVED YOUR RETURNS PARCEL.

 

IF YOU WOULD LIKE TO RETURN YOUR ITEM DIRECTLY TO THE STORE, PLEASE FILL OUT THE FORM ABOVE WITH A NOTE IN THE MESSAGE.

WE DO NOT COVER RETURNS POSTAGE FOR RETURN SHIPMENTS.

 

PLEASE NOTE THAT OUR ONLINE RETURNS POLICY VARIES TO THE IN STORE POLICY, AS IN COMPLIANCE WITH CONSUMER LAWS.

ALL SALE ITEMS ARE FINAL AND ARE UNABLE TO BE RETURNED.

FOR ANY PURCHASES MADE WITH GIFT CARDS, A NEW GIFT CARD WILL BE ISSUED WITH THE REFUND AMOUNT.

PLEASE ALLOW UP TO 14 DAYS FOR PROCESSING OF RETURNS.

 

 

In the case that the item does not meet our returns policy your parcel will be sent back to you.

 

RETURN ADDRESS:

 

COMME des GARÇONS,

13 Somerset Place Melbourne VIC 3000

Customer Service: TEL +61477110575

RETURNS@comme-des-garcons.com.au